📦 How We Ship Your Sparkle – Saaz Jaipur
At Saaz Jaipur, we carefully hand-pack every piece to ensure your jewelry arrives safely and beautifully. Here’s everything you need to know about how we ship and deliver your sparkle:
🚚 Delivery Timeline
- Orders are shipped within 24 hours of being placed (excluding Sundays and national holidays).
- Delivery typically takes 2–7 working days from dispatch, depending on your location.
- All orders are shipped and delivered during working hours:
Monday to Saturday, 10 AM – 7 PM.
📬 Order Updates
Once your order is placed, you’ll receive timely updates via email and WhatsApp, including:
- Order confirmation
- Dispatch details
- Delivery tracking link
👉 Please keep an eye on your inbox and messages for all updates.
⚠️ Delays & Exceptions
While we strive for prompt delivery, occasional delays may occur due to:
- Weather disruptions
- Courier issues
- Remote area deliveries
- Public or national holidays
Note: Saaz Jaipur is not liable for delays caused by courier services or external circumstances.
🔁 Replacements & Delivery Concerns
In the rare event that your product is damaged, defective, or incorrect, please contact us within 36 hours of delivery at
📧 saaz.jaipur@gmail.com or
📸 DM us on Instagram @saazjaipur
Please provide:
- Your order confirmation screenshot
- An unedited unboxing video
- Relevant images of the issue
Once reviewed, we’ll offer a replacement or store credit, based on availability and eligibility.
If your package status shows as “delivered” but you haven’t received it, notify us within 48 hours of the delivery update.
Note: We are not responsible for packages received by someone else at your address.
🚫 Kindly Note
- No cancellations once the order is placed
- No monetary refunds
- Store credit or replacement will be offered for eligible concerns
- Claims after 36–48 hours of delivery cannot be accepted
💌 Have Questions?
We’re here to help!
📧 Email us at: saaz.jaipur@gmail.com
📸 DM us on Instagram: @saazjaipur
Thank you for shopping with Saaz Jaipur – where every jewel is carefully crafted with love. ✨